Shipping & Returns

Shipping

We are carrying all the SKUs on this website in stock, and normally we will ship your order the next business days after we receive your order. The couriers we are using are FedEx, UPS, DHL. We only ship to Canada and USA. 

 

Freight Cost

Canada

20 Dollars Flat rate for all orders less than 300 dollars

Free shipping for orders over 300 dollars

USA

40 Dollars Flat rate for all orders less than 400 dollars

Free shipping for orders over 400 dollars

 

Returns Policy

You may return new, unopened items within 30 days of delivery for a full refund. Any returns received within 30 days will be subject to a 10% restocking fee. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.